Dear Mama 💌 Black & White Love & Luxe Smart Watch Band
Match With Your Mood/Outfits ⏺ Available in a variety of sizes ⏺ Made of High Quality Materials ⏺ Designed in the USA
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Indulge in our latest luxury release, "For The Moms". This beautifully crafted 4-piece watch band charm set features delicate gold, white, and pearl accents. Elevate your look with our premium Black and White Love and Luxe Watch Band. Treat yourself, mama.
Please keep away from moisture as it may tarnish metal accents.
This love and luxe Watchband is available in size S/M (will fit all sizes of Apple Watches 38,40,42,44,45,49mm, ultra, for the larger sized Apple Watches there will be a tiny gap at the sides of the watch face that will not affect functionality or security of the watch/band)
Sizing Guide
The sizing of the band is similar to the Apple S/M standard band sizing and is completely adjustable.
This band comes at the standard S/M Apple Watch band sizing, and standard 38/40/41mm watch size, which fits all sizes of Apple watches including the larger 42/44/45/49mm Watches. Please note on the larger watches 42/44/45/49mm it will have a small gap at the sides of the watch that does not affect the functionality of the watch.
Frequently Asked Questions for Our Apple Watch Bands
1. What models are compatible with your Apple Watch bands? Our bands fit all series of Apple Watches, including Series 1, 2, 3, 4, 5, 6, 7, 8, 9, Ultra, and SE.
2. What sizes do your Apple Watch bands come in? Our bands are available in standard S/M sizing. They fit 38mm, 40mm, 41mm, 42mm, 44mm, 45mm, and 49mm case sizes. Please note that on the larger case sizes (42mm, 44mm, 45mm, 49mm), there will be a small gap at the sides, which does not affect the functionality of the watch.
3. How do I install and remove the Apple Watch band? Our watch bands are designed for easy installation and removal. Simply slide the band into the Apple Watch slot until you hear a click. To remove, press the release button on your Apple Watch, then slide the band out.
4. Are your watch bands hypoallergenic? Yes, our watch bands are made from hypoallergenic silicone, ensuring comfort and reducing the risk of skin irritation.
5. Can the colors of the watch bands vary from what is shown on the website? Yes, actual colors may vary slightly due to differences in computer monitor displays. Each monitor may display colors differently.
6. How should I care for my Apple Watch band? To keep your band in good condition, clean it with a non-abrasive, lint-free cloth. If needed, lightly dampen the cloth with fresh water. Avoid using household cleaners or soaps as they might degrade the material of the band.
7. What is your return and refund policy? We offer returns and refunds on our bands within 30 days of purchase, provided they are returned in their original condition and packaging. For more details, please refer to our Return & Refund policy on our website.
8. How long does shipping take? Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and shipping can take an additional 2-5 business days. For international orders, please allow more time for delivery.
9. What is Monk Protect? Monk Protect is our additional warranty service that covers accidental damage and extends the standard warranty period. It ensures that your band is protected beyond the usual wear and tear. Additional fees apply.
Welcome to the Strawberry Avocados FAQ! Find answers to commonly asked questions regarding our store policies, shipping, exchanges, and more.
Shipping Information
How much is shipping?
Our shipping rates and estimated delivery times are as follows:
- US Economy — 6 to 8 business days, $4.95 USD (no signature required)
- US Standard — 4 to 6 business days, $5.95 USD (no signature required)
- US Express — 1 to 4 business days, $17.00 USD (no signature required)
- Canada — 6 to 18 business days, $14.00 USD (no signature required)
- International — 6 to 24 business days, $20.00 USD (no signature required)
When will my order be processed?
We aim to process orders within 3 business days. Orders placed after our cut-off time (12 noon EST) will be processed the following business day. Ship times begin once your order has been handed over to the carrier. Please note, processing times may be extended during promotional periods, especially from Nov 17 to Dec 31 due to high volume.
Carrier Information
- Domestic: USPS, UPS
- International: DHL
Important: Once we hand packages over to carriers, delivery times are out of our control. If delays occur, please contact the carrier directly. We can not be held liable for carrier guarantees. We will NOT refund additional shipping charges if the carrier fails to meet their guaranteed shipping times. You may choose to file a claim directly with them.
Returns and Exchanges
What Is Your Return Policy?
During sale periods, all items purchased are considered final sale.
Our policy allows exchanges within 5 days of delivery. We cannot accept returns for refunds and only provide exchanges where applicable. Please contact us within 5 days of delivery for exchange approval and instructions.
Do you ship internationally?
Yes, we ship worldwide. Shipping fees and delivery times vary based on your location (see shipping details above). Please note that international shipping times are estimated and not guaranteed due to factors beyond our control, such as customs clearance and carrier delays. Final delivery may be by local mail service in your country.
Tracking and Delivery Issues
Where can I track my order?
Once your order ships, a tracking number will be sent via email. You can also track your order on our Order Tracking page or directly on the carrier’s website.
What if my package says delivered, but I didn’t receive it?
We do not assume responsibility for lost or stolen packages marked as "delivered" by the carrier. If your package is marked delivered but not received, we recommend:
- Checking with members of your household.
- Contacting your local Post Office.
- Filing a report with Postal Inspectors at usps.gov or calling 877-876-2455.
If Route Package Protection was added at checkout, please file a claim with Route to cover lost, stolen, or damaged items. You can learn more about Route’s coverage policy in their Help Center.
By declining Route Package Protection, Strawberry Avocados is not responsible for lost, damaged or stolen orders.
Additional Tips and Recommendations
- For Best Delivery Timing: Place orders as soon as possible and select a shipping method suited to your location, especially during the holiday season.
Sensitive Skin Advisory
Our products are crafted with skin-friendly materials, but reactions may vary. Customers with known skin sensitivities should assess their tolerance levels and purchase accordingly.
Thank you for shopping with Strawberry Avocados! For further assistance, please contact us Monday through Friday, 9 am to 5 pm EST.
Adjustments, Exchanges, and Returns
At Strawberry Avocados, we want your shopping experience to be as smooth and transparent as possible. Please review our policies below to help clarify our guidelines regarding adjustments, exchanges, returns, and claims.
Price Adjustments
We do not provide price adjustments for orders if a promotional code was not entered at checkout. Promotional codes cannot be combined, so please carefully review your order and apply any relevant codes before completing your purchase.
Refunds
We do not offer refunds. However, we allow returns for exchanges within specific guidelines.
Returns and Exchanges
Our return policy allows exchanges within 5 days of delivery. To initiate an exchange, please email us at orderhelp@strawberryavocados.com for approval.
- Shipping Costs for Exchanges: Customers are responsible for all shipping costs associated with returning items for exchange.
- Sizing Adjustments: Items that have been personally adjusted or resized, such as bands with removable links are not eligible for exchange.
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Return Guidelines:
- All items must be in original packaging and form.
- Items must be unworn, unstained, and undamaged.
- Returns with signs of wear, stains, or damage will be rejected and may be sent back at the customer’s expense or discarded if not claimed.
Exchange Policy for Skin Reactions: We are unable to accept exchanges for items that have been worn or that have caused skin reactions. We strive to be transparent about the materials used, but individual reactions vary, and returns are at your discretion.
Do Not Return Items Without Approval: Please do not return items without prior approval. Forced returns will not be accepted.
Order Cancellation
Due to our streamlined fulfillment process, we cannot accommodate order cancellations once an order has been placed, including pre-orders. Please carefully review your order before finalizing your purchase.
Exchange Eligibility by Purchase Type
Full-Priced & 29% or Less Discount Code
- Items purchased at full price or with a discount of 29% or less, are eligible for an exchange within 5 days of delivery.
- Sales between Nov 22 and Dec 31, 2024, are considered final, regardless of code use or not.
- To verify if your order qualifies for an exchange, contact us at orderhelp@strawberryavocados.com.
Final Sale Items and BOGO Offers
Items purchased during discount sales of 30% or more, as well as BOGO offers (buy 1, 2 or 3, get 1n 2 or 3 free), clearance items, charms, watch band covers, upsell items, and reshipped claim orders, are Final Sale and ineligible for exchange.
All Nov 22 – Dec 31, 2024 sales are final. If a final sale item is returned, it will be rejected and may be sent back at the customer’s expense or discarded if not claimed.
Returned Orders Due to Insufficient or Incorrect Address
Orders returned due to insufficient, incorrect, or undeliverable addresses are subject to a $5.00 restocking fee, deducted from any refund amount. This fee excludes original shipping costs, only when the item is delivered back to the fulfillment center.
Claims
Claim for Lost, Damaged or Stolen Order
If your item is damaged in transit, lost, or stolen, and Route Package Protection was purchased, please file a claim with Route by following this link: Route Claim Filing.
Disclaimer: By declining Route Package Protection, Strawberry Avocados is not responsible for lost, damaged or stolen orders.
Claim for Incorrect Order
In the unfortunate event that your order is incorrect, it will be necessary to file a claim for us to address the issue promptly and efficiently. To ensure a smooth and quick resolution, our claims department requires the following documentation:
- Picture of All Items Received: Please stack all items neatly in one photo to show everything you received in your order.
- Picture of the SKU Numbers on Packaging: Provide a clear photo of the SKU numbers on each package to help us verify the specific products. Stack all packaging with visible SKU numbers neatly next to each other in one photo.
- Picture of the Shipping Label: A photo of the shipping label on the package verifies the order details, including the shipment date and address.
These requirements help us gather the information needed to review your claim thoroughly and offer a quick resolution. Customers have 5 days from delivery to advise of any issues with their order. If an order is incorrect its best to contact us immediately upon delivery as the required information above is necessary for claim review.
Need Assistance?
For further assistance, contact our dedicated customer support team at orderhelp@strawberryavocados.com. Our team is available Monday through Friday, 9 AM to 5 PM, excluding public holidays.
Thank you for choosing Strawberry Avocados!